Route Package Protection

We’ve partnered with Route - a package protection and tracking solution - to give our customers the best possible delivery experience. Route provides low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.

Route is also a mobile app that allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers. Route’s dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery. The Route app is available on Android and Apple app stores.

Damaged, Lost, or Stolen Orders?

If you added Route's Green Package Protection at checkout, please file a claim with the Route team here for quick assistance with “in-transit” related issues.